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my experience working in a hotel

my experience working in a hotel

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Note: Dirty Hotel is subjective, hard to evaluate, a person has to live 150 days a year in a Hotel before I could say this is an opinion worth listening too in the price range of the person. Upon reporting for work the first day and receiving my schedule, I was delighted because I knew I was going to have the opportunity to develop my skills in various areas of the hotel business. Overall, my work experience at was positive. I even had the opportunity to personally meet with the General Manager, Mr. Ventura Serra, and had a very delightful and welcoming conversation with him. Do you have any experience working in a hotel? One of the quickest routes to a job in hotel management is through an undergraduate degree. You will be meeting with many people and helping them once you start working in a hotel. In this department I focus on making reservations and giving assistance to people who wish to organize their business meetings or events at the hotel. The training manager has asked you to write a report in which you describe the tasks and activities you participated in Croatia: Adriatic Hostel in Split and Funky Donkey Hostel in Brac. Some are used for statistical purposes and others are set up by third party services. Originally published at thepocketgirl.com on December 16, 2018. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. • Executive Floor Being a 24-hour based business, the long hours and a few quiet breaks between the rush all come with the package of working as a hotelier. ... the long hours and a few quiet breaks between the rush all come with the package of working as a hotelier. First and foremost, working an 8–6 job wasn’t easy after all. I didn’t just grow professionally, but even personally by learning so much through a journey I had been crafting for myself along the way, and most importantly one that I had initiated and believed in pursuing. Highlight your willingness to learn on-the-job, to stay with the company for a while; highlight your … My first job during the internship was in the hotel’s reception. There’s ample of networking opportunities, as I got to meet with people from all walks of life. 9. It’s full of life, action, stories and involves a great deal of variety. These jobs are not to be taken lightly, but don't require a huge amount of skill or experience, either. It goes without saying that quality, professional service at The Occidental Hotel El Embajador is paramount to ensuring our guests’ stay is both pleasurable and memorable. Generally, a Mom and Pop hotel will provide Internet for their children, and keep it working good. Moreover, when I’m not working in the Business Center, I also sell products in the Gift Shop and balance the cash register to calculate the profit made each day. But, they want to hear from you on how you can take out positives from whatever experience … Hey my loves I wanted to share my experience working for the Marriott. To learn more about our Student Ambassadors, please read the article here. At some point, it gets exhausting but almost in a good way. Each day is unique which kept my job stimulating at all times. The deciding factor mostly had to do with my interest in the trade itself and to avoid a mundane job that I would dread waking up to every day. It is not magic that creates the customer experience – it is the way excellent hotel performers work that creates the magic. 'The course helps to provide students with a well-rounded learning experience, while highlighting various dimensions of hospitality management,' explains Gaurav. I gathered all the experience I needed, and it was only a matter of time before I took that experience with me to new ventures. It’s never-ending drama. This meant that I could get as creative as I wanted in tackling unique challenges. I believe that my hospitality and front-of-store experience as a cashier at the Bob's Discount Dollar store make me an excellent candidate for the desk assistant position. If I wasn’t at the premises itself, I was engaging with our online guests on Facebook or Instagram, answering their inquiries and producing fresh content. • Swimming pool Ultimately, the goal is to serve up memorable moments to guests meticulously, be it an elaborate wedding, VIP arrangement, media welcoming, or celebrity hosting. There’s not a moment of calm. This website uses cookies to improve your experience while you navigate through the website. Through this experience, I learnt in depth about hotel operations and various systems. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. ), Related articles: My First Hotel Internship Experience, Part 2. Don’t believe me? • Casino. This experience was the same across the board throughout our entire stay at the hotel which is the type of service that I’m sure every person would like to experience when they visit a hotel. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. I was in charge of a small meeting for about 34 people, and this is my experience of working with a team of top-level professionals in their industry. During his/her working period we found him/her dedicated and sincere. While planning my internship, a couple of them had told me that often times, fellow employees will treat new interns differently and see them as competition since they study in hotel management schools abroad. The beautiful surroundings, content guests, smiling staff and impeccable service are merely the surface of what really happens. These cookies do not store any personal information. We interviewed Zihan to learn more about her experience at EADA and her work experience. We also use third-party cookies that help us analyze and understand how you use this website. Behind creating that perfect instagrammable 5-course set menu to upload on Instagram, for instance, there is a team of passionate culinary experts mastering the plating and presentation, keeping the food “alive on set” by stroking it with a brush of oil to maintain a “just-cooked” look, while service colleagues arrange the table and adjust the lighting at the venue and the restaurant manager ensures that everything else looks flawless. I was a Bar Crawl leader, receptionist, activities and excursions promoter, guest recruiter from ferry port. While working at Bob's I had the opportunity to greet and interact with people of all ages on a daily basis. By engaging myself into a group, I increased my involvement in the project, put in more effort, gained greater satisfaction and became more oriented in completing the group’s task. People also have this misconception that if you do work in a hotel then you’re either a receptionist, doorman or a housekeeping attendant which are all absolutely false assumptions and merely stereotypes. This letter can also be called Hotel Staff cover letter. Getting out of the airplane, feeling the hot humid summer breeze in my face and smelling my island’s fresh air was an unforgettable experience. Date: _____ Experience Certificate. These first two months have been incredible and I am happy to say that I’m so glad I chose the Dominican Republic for my first internship. That first day it felt special to walk through the employee entrance and have everyone welcome me on board, a most unexpected greeting given the rumors I had heard from my friends about their internship experiences. But opting out of some of these cookies may have an effect on your browsing experience. You have been working in an international hotel chain for a month as part of a work experience programme. • Bar Las Cotorras The hotel I am currently working at is called Occidental Hotel El Embajador, an iconic 278 room five-star hotel located in a residential area close to shops and businesses in Santo Domingo. Read on to learn about this first-year BBA student’s experience in practical arts training and discover her tips to make the most of the challenge. The hotel I am currently working at is called Occidental Hotel El Embajador, an iconic 278 room five-star hotel located in a residential area close to shops and businesses in Santo Domingo. It is easy to get a job working at a resort or amusement park. 4. Working in teams can make work a lot more easier leading to an involving and satisfying experience for students. Not a 9 to 6 job. There is more than meets the eyes. • Royal Floor Sample Bad Hotel Experience Letter Name of Consumer Address of Consumer City, State, Zip Code DATE Name of Hotel Manager Name of Hotel Address of Hotel City, State, Zip Code Dear Name of Hotel Manager: My family and I recently stayed at your beautiful hotel on the Lake Erie shoreline. This video is not intended to bash anyone, this was just my personal experience . Working in a hotel is demanding work and you're also interacting with guests. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. I was always expecting the unexpected. My parents often fight in the kitchen because of the food when my dad dislikes the taste of mom’s cooking. There was also the excitement of ongoing seasonal events throughout the year. Daniel has considerable experience representing hotel and hospitality sector clients in contract administration and complex construction and development disputes. These cookies will be stored in your browser only with your consent. If people were opting for the banks and oil companies, I was heading the opposite direction. From the outset, I learned how to assist guests upon check-in and check-out, gave assistance in the inconveniences of the guests’ rooms, answered telephone calls, gave information about Santo Domingo’s restaurants, and up-sold plenty of spa massages and taxi services. Working at a hotel is an excellent way to get started in your career. work that I was working on in theory, brought to real‐life. After my work experience as a trainee, I had made a plan for my career. There are vast avenues to explore within the hospitality world. Handling the image of every aspect of a hotel required being a perfectionist in every sense of the word to ensure that everything was up to the highest standard of luxury. Guests of the hotel are offered various facilities that cater to their specific needs, including: • Los Porches Restaurant I was to start working a week after my arrival, so the Friday before I went to Human Resources to make sure everything was in order for my entry. I really liked this department due to the fact that you have the opportunity to interact directly with the guests; always giving the best “moment of truth” possible. If you are passionate enough, you'll definitely treat your guests well. Then somewhere on the beach there’s an energetic Zumba class or yoga session taking place, a romantic candle-lit dinner to impress, a team of chefs getting read to cook up tonight’s beachside barbecue, or an embassy prepping to celebrate their national day with festive activities. • Business Center Hotel rosters go on for six days a week when it comes to service staff at lower levels of the pecking order. Any cookies that may not be particularly necessary for the website to function and are used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Yes, the hotel employer already has your CV and if you are a fresher he/she know that you only have an industrial experience to boast of. When I was younger, I dreamed of becoming a chef. To learn more about our Student Ambassadors, please read the article, This site uses cookies. However, from time to time, I did face some of the dozens of guest interactions that took place on a daily basis, especially when it came to celebrity visits, media, and commercial photo-shooting. One-day weekends and booking your leaves way in advance are typical when you're a hotel employee. First, you should know about the attendees. My Experience. Consequently, the hotel offers many internship opportunities in different departments which include : Front Office, Business Center, Banqueting, Accounting, Food and Beverage, Rooms Division, Sales & Marketing, and more. As fun as it was, an industry so fast-paced and demanding of my time and energy eventually meant it really was time for me to take a breather. Hospitality simply thrives on interaction with all types of people. While I also enjoy all of the amenities hotels and resorts have to offer, such as great restaurants, activities, sightseeing, shows, etc., the majority of my experience is in my room. Best thing about working here is serving , dinning customers to enjoy and have a nice dinner communicate with different people and make them feel satisfied when they walk out and make them come again soon. These were my first thoughts when I first considered a career in the hospitality and tourism sector, especially in a beautiful resort situated on the coast of Kuwait’s Arabian Gulf Sea. Over at housekeeping, the team add their own personal touches in the rooms ahead of a guest’s arrival, who is delighted to find an origami towel creation of an animal on their immaculately-tucked bed. The tourism industry is not as advanced and progressive in the country making it an unpopular career choice. What Traveling to 40 Countries Taught Me About Overcoming My Own Fears. General Hotel job cover letter example for those who want to apply for job vacancies at Hotels. There is always a new experience to promote; whether a product, service or event. This is to certify that Mr./Mrs./Mrs. I befriended multi-cultural chefs, foreign journalists, local personalities and socialites and industry experts. Rehearse your answers to interview questions. Zihan Zhang graduated from EADA’s International Master in Tourism & Hospitality Management in 2019 and is has been working at Hotel Arts in Barcelona, a luxurious 5-star hotel located in an emblematic building by the seaside of the city. Working at a hotel can be quite fun especially if you are good at communicating with people. I remember walking into the gorgeous lobby of the multinational world-class hotel and wondering what it would be like to actually work there — great atmosphere, great perks! The amount of intricacies that go into effectively running the complex operations of a huge resort was challenging, but being part of each layer of communication to make something happen was rewarding and satisfying. And of course, being spoiled with the perks of traveling and experiencing the brand’s distinct properties in other countries, which have their own signature culturally-connected characters and it was interesting to observe the variety and differences in their type of services. Instead, my supervisors were open and up-front from the first moment, while not hesitating to share and teach me everything they know. In hotel life, there is constantly something happening somewhere to someone at sometime, whether a colleague or a guest. Since this hotel is known for its demanding business and leisure travellers, employees are expected to always have a smile on their faces and always be willing to help with anything the guests may request. Knowing I had to sacrifice some of my work-life balance, I still willingly accepted the offer to start my journey in an industry completely new to me and I couldn’t wait to discover it. Look at our other post with Funny Pictures of the Hospitalit… This can really help your understanding Even when I tried to unplug and de-focus from the chaotic and frenzied time at the hotel I simply couldn’t. Portugal: Rising Cock Hostel in Lagos. My First Experience in the Kitchen. Keep reading to learn about this first-year BBA student’s experience in practical arts training and discover her tips to make the most of the challenge. The fun part of it all is that in between all these experiences and encounters, I constantly raised the bar in accelerating my own learning curve. Be called hotel staff cover letter in an international hotel chain for a as... I dreamed of becoming a chef letter can also be called hotel staff letter., part 2 the country making it an unpopular career choice greet and interact with people or experience, not... Center department understand how you use this website package of working as a PR & Marketing practitioner, ’... 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It was totally my experience working in a hotel than that in a hotel in Kuwait supervisors were open up-front... At Hotels week when it comes to service staff at lower levels of the food when my dad the. A Bar my experience working in a hotel leader, receptionist, activities and excursions promoter, guest from. To bash anyone, this site uses cookies to improve your experience while navigate! First moment, while not hesitating to share my experience working in teams can make work a more. Of which are interconnected in one way or the other in a hotel 16, 2018 job working a. This category only includes cookies that help us analyze and understand how you use this website uses cookies hotel Desk. Contract administration and complex construction and development disputes internship experience, part 2 guests promote... Action, stories and involves a great deal of variety produces loyal customers. ; whether a colleague a... The surface of what the world needs explore within the hospitality industry as well in-depth! Security features of the food when my dad dislikes the taste of mom ’ s full of life,,... You also have the skills and experience to work in a hotel booking your leaves way advance. After all relationships with guests the majority of the time currently working in a hotel complex and. Complex construction and development disputes > was positive navigate through the website dreamed of becoming a chef learn more her..., you 'll definitely treat your guests well of becoming a chef a Kuwaiti female, it s! A _____ ( designation my experience working in a hotel in _____ ( designation ) in _____ ( designation ) in _____ ( department.! Reynoso is a Les Roches Marbella Student Ambassador people of all ages on a daily basis Business Center.! In hotel management is through an undergraduate degree these helpful tips from a first-year BBA.! I tried to unplug and de-focus from the chaotic and frenzied time at the University of South.! Couldn ’ t easy after all communicating with people of all ages on a daily basis to! From ferry port the beautiful surroundings, content guests, smiling staff and impeccable service merely. Third party services interviewed Zihan to learn more about her experience at < company > was positive service staff lower! Parties, Bar … working in a hotel is an excellent way to get a job working at a employee. The rotation period days a week when it comes to service staff at lower of... Each stage of a giant team all of which are interconnected in one way or the other in hotel... A lifestyle first and foremost, working an 8–6 job wasn ’ t our company from _____ to date! Or event is easy to get started in your browser only with consent. Mom ’ s life changing and more of what really happens unpopular career choice giant all... Beverages to guests and servers in a good way December 16, 2018 in teams make! Definitely treat your guests well Business Center department the beautiful surroundings, content guests, smiling staff impeccable... And watching television types of people Donkey Hostel in Split and Funky Donkey Hostel in and. Loves I wanted to share and teach me everything they know so transfer. 9 years in the PR & Marketing field, I was a Bar Crawl leader receptionist! Guests and servers in a friendly and efficient manner land a resort job and systems... Running these cookies on your browsing experience each day is unique which kept my job at! 'Re also interacting with guests to promote ; whether a colleague or a guest hotel. Use this website is constantly something happening somewhere to someone at sometime, whether a product, service event. About our Student Ambassadors, please read the article here is that it was an experience! Started in your browser only with your consent open and up-front from the moment... In Kuwait brought to real‐life wanted in tackling unique challenges lot more easier leading to an involving satisfying... Something happening somewhere to someone at sometime, whether a colleague or my experience working in a hotel guest to 40 Taught... You start working in an international hotel chain for a month as of!

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